We want you to have a great experience with LinkDM. This policy outlines when and how refunds apply.
Free Plan
LinkDM offers a free plan with usage limits, allowing you to try the core features before upgrading. No credit card is required for the free plan.
Monthly Plans
If you’re not satisfied with your first monthly purchase, you may request a full refund within 7 days — no questions asked. This applies only to first-time purchases and excludes renewals or upgrades.
Yearly Plans
Yearly plans are eligible for:A full refund within 7 days of purchase. A prorated refund within 30 days, based on unused full months, minus a $10 processing fee. Refunds are not available after 30 days, regardless of usage.
Billing Errors
We will refund any accidental or duplicate charges. Please contact us promptly if you notice any billing issues.
Downgrades & Cancellations
If you downgrade or cancel your plan, your current subscription will remain active until the end of the billing period. No refunds or credits are provided for unused time.
Refund Method
Refunds are issued only to the original payment method and follow Stripe’s standard processing time (usually 5–10 business days).
How to Request a Refund
Email refund@linkdm.com and include:
- The email address used to log into LinkDM
- Your Instagram username
This helps us identify your account and process your request.
