Launch your brand to new heights with LinkDM’s advanced Instagram messaging tools. In this article we spotlight the Story Reply feature and some great ways this can be used to engage with your audience.

The Story Reply feature works by defining trigger keywords that once detected in a story comment will automatically send the user a DM. The auto-sent message can contain either a text reply or a button template that can contain up to 3 CTA buttons. 

Triggers could be keywords such as 'Link, Pricing, Shop, More Info' or you could be creative and use emojis like 😍, ⚡️, 🍿. There's no limit on the amount of triggers you can use.

You can use our Story Reply tool to automate story replies for your E-commerce business, Influencer account or any brand on Instagram. LinkDM's Story Reply feature is a great way to easily engage with a large audience without having to manually respond to each message.

How to Setup:

Now that you know why Story Reply automation is beneficial let’s have a look at how you can set this up on your Instagram account using LinkDM.

Step 1: Login to LinkDM or sign up for free account.

Step 2: Click on the [Automation] menu then click [Story Reply] submenu.

Step 3: In the “Message” field write a response that you want to send to your users. It can be plain text or it can contain a link to your website.

Step 4: To add a link, click on “Add Link”, insert the link in Button 1 tab. Next, give your button a name (This is the CTA, Call to Action).

Step 5: Edit the keywords that will be used as a trigger to auto send the DM when detected in the story reply. By default there will already be a few keywords like ‘Link, Shop, Buy’. You can keep or remove these as well as add more to the list

If you have any questions reach out to us and we would be glad to answer any questions you might have.