Inbox Starters is one of LinkDM’s most popular free features and we've refreshed it for 2026.
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They give new visitors a simple way to begin a conversation. Add up to four tappable prompts to an empty DM thread, such as “View our services,” “Ask a question,” or “Book a call.” When someone taps a starter, LinkDM instantly sends the DM you’ve connected to it. Each starter can use any available DM Type, making it easy to send the right reply for every enquiry.

What’s new:

• Enable Inbox Starters on Instagram, Facebook or both
• Add up to four starters, then edit, reorder, or delete them at any time
• Turn on Persistent Menu to keep starters available from the menu button, even after the conversation has started

Persistent Menu gives people an easy way to return to key actions and information without needing to start over in a new DM.

To update your starters, go to Features > Inbox Starters. From there, choose where they appear and enable Persistent Menu if you want to keep them accessible throughout the chat.

➡️ Inbox Starters are available free for all LinkDM users.