Add an Instagram Account Not Listed in LinkDM

If you are trying to add an Instagram account to LinkDM but it does not appear in the list, follow these steps to ensure your Instagram account is properly connected through your Facebook settings. This process helps in linking your Instagram account to LinkDM via Facebook's business integration settings.

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⚠️ Important (Try this first)

The main issue could be that your Instagram account isn’t linked to a Facebook Page. As a Meta requirement your Instagram account must be linked to a Facebook Page, not a personal Facebook account.

To fix this, go to the Facebook Page > Settings > Linked Accounts > Attach Instagram account.
Then return to LinkDM, click “Login with Facebook,” and your Instagram account should appear in the dropdown.

If this doesn't fix the issue you can continue with the steps listed below.

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1. Facebook Settings

‍‍Go to Facebook.com or open the Facebook app.
Head to 'Settings and Privacy' > 'Settings'.
Select 'Business Integrations'. (Or via this link)

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2. Find LinkDM‍

Locate and click 'View and Edit' next to LinkDM in the list.

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3. Select Accounts‍

In the popup, scroll down and make sure you select both the Instagram account and Facebook page in all instances displayed.
Check all boxes where your accounts are listed ( This might be between 3-7 times).

If this is not done correctly it won't show your Instagram account in LinkDM.

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4. Retry in LinkDM

‍Go back to LinkDM and try adding your Instagram account again.

Add an Instagram Account Not Listed in LinkDM

Other Support Articles

Attach an Instagram Account to a Facebook Page

Meta Permissions Checklist

Setting Up Facebook Automation with Universal Triggers

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