Troubleshooting

Common Meta permission issues and Instagram page access
Experiencing issues with LinkDM? Read all necessary steps in our troubleshooting guide.
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Troubleshoot issues with links not sending
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How to add, edit, delete and save keyword triggers
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Trouble with the email validation screen? Follow these quick steps.
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Haven't Received the Verification Email yet?
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How to "Enable Messages" on Instagram
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Clarifying LinkDM's capabilities in the context of Instagram Paid Partnerships
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Trouble connecting Instagram? Enable “Connect future activity” in Meta’s settings to fix the error.
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Learn how to fix double DMs sending from Instagram with LTK
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Fix thread control error by granting LinkDM permission in your Facebook Page settings.
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If a DM Planner draft code is present, it overrides the Next Post automation for that post.
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