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Troubleshooting
Common issues around Meta permissions and Instagram page access
Issues
LinkDM Troubleshooting
Experiencing issues with LinkDM? Read all necessary steps in our troubleshooting guide.
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Issues
Link Automation Not Sending
Troubleshoot issues with links not sending
Read Support Article
Troubleshooting
New Triggers not Saving
How to add, edit, delete and save keyword triggers
Read Support Article
Email Verification
Stuck on the Email Validation Screen?
Trouble with the email validation screen? Follow these quick steps.
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Email Verification
Verification Email not Received
Haven't Received the Verification Email yet?
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Rate Limit
Hourly DM Send Limit
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Rate Limit
Comment Auto-Reply Temporarily Paused
Read Support Article
Sending DMs
Monthly Send Limit: How It Works on LinkDM
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Button Template
Issue with Button Template on Desktop View
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Platform Integration
How to Delete Manychat
Read Support Article
DMs not showing
Understanding DM Visibility Issues
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Collaborative Posts
How LinkDM Handles Collaborative Posts on Instagram
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DM Not Sending
Why DMs Sometimes Don't Send: Common Scenarios Explained
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Enable Messages
How to "Enable Messages" on Instagram
How to "Enable Messages" on Instagram
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Paid Partnerships
Using Paid Partnership on Instagram with LinkDM
Clarifying LinkDM's capabilities in the context of Instagram Paid Partnerships
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Still need help?
Contact our support team and we'll do our best to help resolve your issue.
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